πŸ› Reporter

Report a bug or suggest an improvement β€” every report goes straight to the developer, with follow-up and comments.

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πŸ“‹ What is this module?

Reporter is the direct channel for flagging a bug or proposing an improvement anywhere on the platform. Any logged-in user can report; the development team (entity #1) reviews, comments, and tracks each one from a dedicated panel.

πŸ“ Contextual form

App, file and form can be pre-filled from the URL β€” any page can link here with context already loaded.

πŸ“§ Automatic notice

Every new report fires an email to the developer and an internal notification to entity #1's team.

πŸ’¬ Comments and status

Staff follows up with internal comments and moves status from New to In Review to Resolved.

πŸ“ Submitting a Report

index.php is a single-screen form. You start by choosing the type:

TypeFields revealed
πŸ› Bug / ErrorError message / console output, plus a description of the visual or usability issue.
πŸ’‘ Suggestion / ImprovementA free-text field to describe your idea in as much detail as you like.

The context fields β€” App/Module, File/Page, Form/Component β€” are optional but help a lot in tracking the problem down quickly. You can also check "Notify me by email when this is resolved" β€” the preference is saved on your report for when that feature is wired up.

Below the form, the My Past Reports table shows everything you've submitted with its current status, so you don't have to ask.

πŸ“§ What Happens on Submit

1

Your report is saved

With starting status "New", your user, domain, IP and user-agent β€” giving technical context in case the issue needs reproducing.

2

Email to the developer

Automatically sent to the staff address configured in the system, with every field from the report. If the email fails for any reason, the report is still saved β€” nothing is lost.

3

Internal notification in Team

The whole team of the entity that handles reports also gets a notice inside the platform, with a direct link to the moderation panel.

πŸ”§ FAQ

Do I need to be in a specific entity to report? No β€” any logged-in user, regardless of entity, can submit a report.
Can I edit a report after submitting it? Not from the user interface; if you need to correct something, submit a new report with the clarification.
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