πŸ‘₯ Team

The team's notification and presence hub -- see who's active, what happened in other modules, and send quick messages, all in one place.

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πŸ“‹ What does this module do?

Team isn't a standalone module -- it's the nervous system connecting events from other modules (Vehicles, Leads, Reporter, Tickets, etc.) to notifications you actually see. When something important happens anywhere on the platform -a work order gets assigned to you, a new lead comes in, inventory drops below the reorder point- Team alerts you here, without you having to check every module separately.

πŸ”” Centralized notifications

Events from any platform module land in one inbox, with an unread badge.

πŸ‘₯ Live presence

See who on your team is active right now and on which page, refreshed every 30 seconds.

πŸ’¬ Quick messages

Direct communication between team members without leaving the platform.

πŸ”” Notifications

The main tab when you open Team. Each notification comes from a real event in another module -these aren't generic. The number next to the bell icon in the nav bar (on any page across the platform) shows how many you have unread.

  • "Unread only" checkbox: filters the list to show only what's pending.
  • "Mark all read": clears the badge in one click.
  • Each notification shows which module it came from and what action triggered it -e.g. an assigned work order takes you straight to that order.

πŸ‘₯ Team Status

Shows who on your team is using the platform right now and which page they're on. This updates via an automatic "ping" every 30 seconds from each person's browser -you don't need to do anything to show up here, simply browsing the platform keeps you visible to the rest of the team.

Use the ↻ Refresh button if you want to force an immediate read instead of waiting for the next automatic cycle.

πŸ’¬ Quick Messages

A simple messaging channel between team members, no need for WhatsApp or email to coordinate something quick during the workday.

πŸ”— How It Connects to Other Modules

This is what makes Team different from a simple inbox: any platform module can "notify" Team when something important happens, and Team takes care of showing it to you here. Currently connected:

ModuleWhat triggers a notification
Vehicles / AssetsWork order assigned, work order completed, inventory below reorder point
LeadsNew lead captured
ReporterNew bug report or suggestion

πŸ’‘ If you notice an event from some module is NOT reaching you as a notification here, that specific module probably isn't connected to Team yet -it's an integration added module by module, not automatic platform-wide.

πŸ”§ Troubleshooting

I don't see a coworker in "Team Status" -- presence only updates while that person has a platform page actively open; if they logged out or have been inactive for a while, they won't show up.
The unread badge won't go down -- use "Mark all read" in the Notifications tab; if the number still hasn't gone down after that, refresh the page.
I'm not getting notifications from a specific module -- see the note under "How It Connects to Other Modules" above: not every module is connected yet.
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